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SMS Consent Policy

A2P 10DLC Compliance · Last Updated: June 1, 2025

This SMS Consent Policy explains how Lighthouse Benefits Group LLC ("we," "our," or "us") sends text messages (SMS/MMS) and describes your rights regarding those communications. This policy is designed to comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC carrier requirements.

Summary: We will only send you text messages if you have given us explicit consent. You can opt out at any time by replying STOP to any message. Standard message and data rates from your carrier may apply.

1. How We Obtain Your Consent

We obtain your consent to send text messages through one or more of the following methods:

  • Website Chat Widget: By starting a conversation through the chat widget on our website, sharing your mobile phone number, and agreeing to receive text messages, you consent to receive SMS messages from us.
  • Verbal Consent: During a phone consultation, our agents may ask for your verbal consent to send follow-up text messages.
  • Written Consent: Via signed or electronically submitted consent forms.

Consent to receive SMS messages is not required as a condition of purchasing any insurance product or receiving our consultation services.

2. Types of Messages We Send

Once you have opted in, you may receive text messages from us that include:

  • Appointment reminders and scheduling confirmations.
  • Follow-up messages about your Medicare plan inquiry.
  • Important enrollment deadline reminders (e.g., Annual Enrollment Period, Special Enrollment Periods).
  • General informational messages about Medicare plan options relevant to your situation.
  • Responses to messages you initiate with us.

We do not send promotional or marketing SMS blasts unrelated to your specific inquiry or ongoing service relationship.

3. Message Frequency

Message frequency varies based on your inquiry and service needs. You may receive up to 4–6 messages per month during active consultations or enrollment periods. Messages will be less frequent outside of active service interactions.

4. Message and Data Rates

Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier apply to messages you send and receive. We are not responsible for any charges assessed by your wireless carrier.

5. How to Opt Out

You may opt out of receiving text messages from us at any time using any of the following methods:

  • Reply STOP to any text message we send you. You will receive a one-time confirmation message and no further texts will be sent.
  • Call us at 954-667-9719 and request to be removed from our SMS list.
  • Email us at info@lighthousebenefitsgroup.com with "SMS Opt-Out" in the subject line.

After opting out, you will no longer receive text messages from us unless you provide consent again in the future.

6. How to Get Help

If you need assistance or have questions about our text messaging program, reply HELP to any message we send you, or contact us directly:

  • Phone: 954-667-9719
  • Email: info@lighthousebenefitsgroup.com

7. Supported Carriers

Our SMS messaging is compatible with all major U.S. wireless carriers including AT&T, T-Mobile, Verizon, and others. Carrier support may vary. We are not responsible for delays or failures in text message delivery caused by your carrier.

Standard A2P Disclosure: Lighthouse Benefits Group LLC sends SMS messages via A2P (Application-to-Person) 10DLC registered messaging. By opting in, you acknowledge that messages are sent from an automated platform, though responses are handled by real staff members. You are not required to consent to receive SMS messages as a condition of any purchase or service.

8. Privacy of Your Information

Your mobile phone number and consent status are stored securely and used only for the purposes described in this policy. We do not sell, rent, or share your mobile number with third parties for their marketing purposes. For full details on how we handle your personal information, see our Privacy Policy.

9. Changes to This Policy

We may update this SMS Consent Policy from time to time to reflect changes in our practices or applicable regulations. The updated policy will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this SMS Consent Policy, please contact:

Lighthouse Benefits Group LLC
Email: info@lighthousebenefitsgroup.com
Phone: 954-667-9719

LighthouseBenefits GroupMedicare | Benefits | Security

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© 2026 Lighthouse Benefits Group LLC. All rights reserved.Licensed Insurance Agent · Not affiliated with Medicare or any government agency.
We are an independent insurance agency. We do not offer every plan available in your area. Currently we represent [X] organizations which offer [Y] products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options. Lighthouse Benefits Group LLC is not affiliated with or endorsed by the U.S. government or the federal Medicare program.